NY520 - Implementation of quality management in Lord Howe Island Kentia Palm Nursery

Kentia palms have been cultivated over a hundred years as indoor potted plants and ornamental outdoor plants in frost free areas. They have gained an exceptional reputation as an indoor plant in Europe and North America. The Scarcity of seed for propagation and the palm’s qualities as an indoor plant has made the palm extremely valuable and highly sought after. A major export industry has developed around the sale of seed to Europe and North America. More recently a valuable market has developed for exporting germinated palm seedlings which is a major value added product. The aim of this project was to introduce a quality management system to the level of the international Standard (ISO90000) into the Nursery. The report was presented to the Lord Howe Island Board in a management review and discussions as to the contents and future implementation confirmed.